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Software Licenses/Upgrades
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- Collaboration Flex Plan Workforce Management - License - 1 named agent - overage
iStock100+ availableSKU #: A-FLEX-NWFM-O
- NU Calling fka Spark Call purchase w AU Meetings (2)
iStock100+ availableSKU #: A-FLEX-NUSL1-AUM
- Collaboration Flex Plan Contact Center Agent Assist Standard - Licence
iStock100+ availableSKU #: A-FLEX-G-S2TXT-AAS
- Collaboration Flex Plan Bridge Country Toll Free Call-in - License - hosted - FedRAMP Approved
iStock100+ availableSKU #: A-FLEX-F-U-TA-BCTF
- Collaboration Flex Plan Webex Edge Connect - Subscription license - 200 Mbps - hosted - for redundancy
iStock100+ availableSKU #: A-FLEX-EDGCON200-R
- Collaboration Flex Plan Webex Calling - License - hosted - volume - Tier 2
iStock100+ availableSKU #: A-FLEX-EACL2
- Lead Retrieval License
iStock100+ availableSKU #: A-EPF-LD-RETRIEVAL
- Acqueon Premium Agent License
iStock100+ availableSKU #: ACM-S-LIC-PAG
- Customer Journey Platform Archive Storage - Monthly License (1 month) - 50 GB capacity - overage
iStock100+ availableSKU #: A-CJP-ARC-O
- Webex Meetings + TF/BCCB - License - hosted - overage
iStock100+ availableSKU #: A-WORK-MEET-TF-O