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DELL 3Y Keep Your Hard Drive
In Stock
100+ available
- 3Y Keep Your Hard Drive
SKU #: O_3HD
UNSPSC #: 81111818
- Stronger data security and compliance - By allowing customers to retain failed drives, KYHD helps support data‐privacy, regulatory and audit requirements where storage media must remain on‐site or under the organization’s control.
- Simple add‐on to existing support - KYHD works alongside ProSupport or ProSupport Plus for PCs, adding an extra layer of data protection without changing how hardware repairs are requested or delivered.
- Predictable risk and costs - Keeping the drive eliminates the need for special destruction or chain‐of‐custody arrangements with a third party, helping reduce risk, simplify processes and avoid unplanned costs tied to handling failed media.
Category: Warranty & Support Extensions
| SKU | O_3HD |
|---|---|
| Manufacturer | DELL |
| Availability | Y |
Dell Keep Your Hard Drive (KYHD) for PCs helps organizations protect sensitive data and meet compliance requirements when a covered drive fails. Instead of returning the failed drive to Dell during a warranty repair, customers keep physical possession of the drive and its contents, while Dell replaces the hardware under the support contract. This gives IT and security teams greater control over data that may contain confidential, regulated or business‑critical information, without changing how they receive hardware support from Dell. *Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
| Features | |
|---|---|
| Web support | Yes |
| Troubleshooting | Yes |
| Service type | Keep Your Hard Drive |
| Service included | Parts |
| Parts replacement | No |
| Number of years | 3 year(s) |
| Service time (hours x days) | 8x5 |
| Phone support | Yes |
| Compatibility | OPTIPLEX 3000 THIN CLIENT OPTIPLEX MICRO PLUS 7020 OPTIPLEX MICRO 7020 OPTIPLEX TOWER 7020 OPTIPLEX ALL-IN-ONE 35W 7420 OPTIPLEX SMALL FORM FACTOR PLUS 7020 OPTIPLEX SMALL FORM FACTOR 7020 OPTIPLEX ALL-IN-ONE PLUS 7420 |
| Technical details | |
|---|---|
| Service included | Parts |
| Number of years | 3 year(s) |
| Service time (hours x days) | 8x5 |
| Phone support | Yes |
| Compatibility | OPTIPLEX 3000 THIN CLIENT OPTIPLEX MICRO PLUS 7020 OPTIPLEX MICRO 7020 OPTIPLEX TOWER 7020 OPTIPLEX ALL-IN-ONE 35W 7420 OPTIPLEX SMALL FORM FACTOR PLUS 7020 OPTIPLEX SMALL FORM FACTOR 7020 OPTIPLEX ALL-IN-ONE PLUS 7420 |
